A copy of Dr. Crawford's dissertation "The reform of corporate governance: Major trends in the United States corporate board room 1977-1997", can be purchased by visiting the UMI ProQuest Information and Learning web site. Instructions are provided below.
"Pure product differentiation no longer is sufficient to keep revenue generation consistent; being customer-centric could be a corporate supplier’s most distinguishing characteristic."
- Curtis J. Crawford, Ph.D.
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